The identity layer for senior care

They stay known. Through every shift, every move, every hard afternoon.

Istorian is the identity layer that lives next to your software — built for home care agencies, assisted living, and memory care. The family tells their story once. Every new caregiver walks in already knowing. Retention compounds.

A senior resident sits at her bedside with the Orb on a wooden dock, showing today's family update — Emily is coming to visit at 2 PM
The third caregiver nobody briefed

The intake form has her diagnosis. It doesn't have her.

Her name is Lola — not Dolores. She takes her coffee with two sugars. She watches the news every morning and gets anxious when the room is too quiet. None of that lives in any system. It lives in a binder on a shelf nobody opens, or in the head of the aide who just put in her two weeks.

Every new caregiver is a small erasure. The family tells the same story to every new aide — "Mom likes her tea at three, don't mention Dad, she gets anxious at sundown." Aide quits. Next aide starts from zero. Family gets frustrated. Family fires the agency. Every client lost is $5,000 to $15,000 in annual revenue gone — and the next family hears about it.

80%
Annual caregiver turnover in home care and long-term care.
$5K–$15K
Annual revenue lost when one home care client walks.
7.2M
Americans with Alzheimer's — known by fewer people every month.
What changes for your agency

Every aide arrives already knowing her.

Losing a client costs $5,000–$15,000 in annual revenue. Istorian is the identity layer your scheduler doesn't have — the family tells their story once, every new aide walks in prepared, and the clients you fight to win actually stay.

Your clients stop firing you over the third unbriefed aide.
Which is why families stay

They stop repeating themselves to every new caregiver. They start contributing — voice memos, photos, the stories nobody wrote down. Then they tell their friends which agency finally got it right.

Which is why aides stay longer

New caregivers don't need a month to get to know Lola — they walk in already knowing. Ramp time collapses from weeks to hours. When caregivers feel set up to succeed, they stay. When they stay, your clients stay.

At the bedside, in the home

The morning the new aide arrives, she already knows what to do.

The Orb is the bedside companion that holds the person's identity — their music, their voice, today's golden rule. Whoever walks in walks in already knowing. The family stays close from anywhere.

The Orb on a warm wooden dock, listening for a voice command — its blue presence gentle and inviting
A voice that knows

A familiar voice. A familiar song. A familiar story.

Ask the Orb to play a memory and it knows. The morning's photos from a granddaughter appear before they're asked for. When the words go, the music doesn't. Neither does the warmth of being known.

The Orb mounted on a wall in a care community, displaying Mary Johnson's identity card with care guide, family note, and golden rule
In the home or the community

A living briefing, before you walk in.

Glance at the Orb and you already know. What kind of day she's having. What to avoid. What works. Less confusion, faster trust, fewer of those 3 AM surprises that wear good caregivers down.

For the person in the room

Familiar faces, familiar voices, the music from before. On demand, or ambient — woven quietly into the day.

For the care team

A living briefing at a glance. Today's mood, today's preferences, today's context — without pulling up a laptop.

For the family

Presence without proximity. Send your voice, a photo, a story from anywhere — and be there tonight.

Everyone is happier because everyone is more connected — and less confused.

Why Istorian

Built for who someone is — not just what's wrong with them.

Every senior care stack has scheduling and billing. None of them were built to hold who someone is. Istorian is the identity layer — the one that captures personhood, not pathology. Here's how it sits next to the systems you already run.

What you have today
What Istorian adds
Your scheduling software
Your scheduling, EVV, and billing platform. Operational by design — built to track shifts, not to capture who someone is.
Captures who the client is: story, voice, preferences, context. We don't replace your scheduler. We complete it. No migration, no IT lift.
"We already write it down"
Paper intake forms. Sticky notes. Tribal knowledge in one caregiver's head. Lost the moment she leaves.
A structured identity that survives turnover and time. Every new caregiver arrives prepared, every shift.
Consumer story apps
A beautiful keepsake book on a shelf. The aide arriving at 6 AM can't open it.
Stories that don't sit on a shelf. Stories the whole care team sees, hears, and acts on — every shift, every visit.
For senior living & the EHR
Your senior living EHR. Built for diagnoses, medications, and incidents. Activity calendars and life-story fields are filled in once at intake — and rarely opened again.
A living identity that deepens every week, for every individual — and follows them from home care to assisted living to memory care, when the time comes.

Everyone else captures what's wrong with someone.
We capture who they are.

Where Istorian works

One identity layer. Four settings. One roadmap.

One product, four packages — sequenced by where the pain is sharpest and the close is fastest. Home care today. Senior living and memory care through 2026. Health systems and hospitals as the clinical evidence and HIPAA-compliant tier ship.

● Available now

Home Care Agencies

Owner-operators losing clients to caregiver churn. The family tells their story once. Every new aide arrives prepared. The agency looks professional, organized, and genuinely caring — which is how it wins referrals and protects margin. The fastest yes in the market.

◆ Design-partner pilots

Assisted Living

Win the tour. Then keep her. The community that promises — and delivers — true individual recognition wins the family. We're taking a small number of senior living design partners now, identity-only scope. HIPAA-ready tier ships Q3 2026 for deeper clinical integration.

◆ Design-partner pilots

Memory Care

When memory fades, identity matters more, not less. The clinical case is sharpest here — agitation drops when caregivers know the person. We're partnering with a small cohort to validate the model and prepare a published outcomes study.

Clinical · 2028+ horizon

Hospitals & Health Systems

Skilled nursing, hospice, rehab, acute care. Same identity layer, designed for the short stay and the long handoff. Patient feels known — HCAHPS rises. Profile travels to post-acute care — readmission risk drops. Founding hospital partners shape the clinical validation study.

PRICING · SIMPLE BY DESIGN

One price per person.
Families and caregivers are always free.

Caregivers & families · free
From $349/month
for a mid-sized agency or community.

One price per person, plus a platform fee based on your size. No seat licenses for your caregivers. No per-family charges. No surprises.

Founding partners lock in lifetime founding pricing.

See full pricing in a walkthrough
Founding Cohort

Be early. Build it with us.

A small founding cohort — primarily home care agencies, with a few slots reserved for design-partner senior living communities. Sit in on design reviews, shape what we ship, and lock in lifetime founding pricing.

Apply to be a founding partner
  • Direct line to product, design, and engineering teams
  • Weekly design reviews as we build
  • First access to new features and Orb hardware
  • Pricing locked at the founder rate — forever
  • Real influence over what we build next

Now you can be there,
even when you're not.

Join the founding cohort. Help shape the identity layer for care — with lifetime founding pricing and a front-row seat as we build.